Domestic Shipping

Australia Domestic Shipping

Australia Post has notified us that some items are taking a little longer than usual right now due to high parcel volumes and ongoing COVID-19 restrictions.

Under normal circumstances they aim for:

• Same state: 2–5 business days

• Interstate (metro to metro): 3–6 business days

Australia Express Shipping

Express Post is still the fastest way to get your order, but Australia Post can’t guarantee next-business-day delivery right now. Items may take longer than usual to arrive.

If you do not receive your order within 10 business days please contact us so we can investigate our order further.

Returns

We want you to be completely happy with your Louloúdi Jewels purchase. If for any reason you are not satisfied please contact via the ‘Contact’ page to discuss the issue, and arrange a refund or exchange.

Please note: Returns must be sent back within 3 weeks of receiving your order, unworn and in original packaging. Please include a note with your name.

Sale items are not refundable and returns are only accepted if items are faulty. Earrings can not be returned due to hygiene reasons. Incorrect or faulty items will be refunded or replaced and sent back with free postage as soon as possible.

Louloúdi Jewels are not liable for packages lost in transit when being returned.